- EE Academy
- Income Certification
-
Feature Updates
-
FAQs
-
Getting Started
-
Assisted Setup: Concierge Service
-
Main Menu
-
Unit Management
-
Admin Permissions
-
Application Management
-
Application Processing
-
Income Certification
-
Resident Management
-
Accounting
-
Task Management
-
Work Orders
-
Charges & Payments
-
Reporting
-
Prospects
-
Appointments
-
Marketing Leads
-
Visitors
How To Add Resident TIC Data
To add Resident TIC Data, please follow the steps below.
Step 1. Navigate to the Residents tab under the Main Menu, click Resident Search.
Step 2. Identify the Resident you'd like to add TIC Data for, click the Options Cog to the right of their name and select Resident Actions.
Step 3. Make sure Income Certification & TRACS is selected to view.
Step 4. Scroll to the Income Certification & TRACS section and click Edit Income Data.
Step 5. Select the resident you want to add TIC data to by clicking on their name in the green bar.
Step 6. Press Add Data: Resident Name and select which you'd like to add data to:
-
- Assets
- Rental Assistance/Subsidy
- Wage Information
- Benefits Information
- Other Income Information
To add Resident TIC Data, please follow the steps below.
Step 1
Step 2

Step 3
Step 4
Step 5
Step 6
Step 7