How To Vacate A Unit

To vacate a unit, please follow the steps below.

To Vacate a Unit:

1. Navigate to the Units tab in the main menu. Click Unit Search. Locate the unit you want to vacate and click the Options Cog. Select Actions.

2. On the Unit Actions page, click Unit Information. Scroll down to the Vacate Unit section. Click Give Notice to Vacate.

3. Complete the Notice.

   • Enter the vacate date, inspection date, and reason for vacating.
   • For each inspection item, mark it as Okay or Not Okay.
   • If Not Okay, enter the charge amount and transaction code.

4. Create the Move-Out Inspection:

   • Click Create Move-Out Inspection.
   • Review each inspection item and mark it as Okay or Not Okay.
   • If Not Okay, enter the charge amount and transaction code.

5. Vacate the Unit:

   • Click Vacate Unit.
   • Confirm the action.

Important: Vacating a unit is permanent and cannot be undone. Once vacated, residents will no longer have access to the portal.

To vacate a unit, please follow the steps below.

Step 1

Step 2 

Step 3